
{"id":2300,"date":"2026-05-09T19:58:09","date_gmt":"2026-05-09T17:58:09","guid":{"rendered":"https:\/\/costaglam.com\/?page_id=2300"},"modified":"2026-05-09T20:08:11","modified_gmt":"2026-05-09T18:08:11","slug":"terms","status":"publish","type":"page","link":"https:\/\/costaglam.com\/es\/terms\/","title":{"rendered":"Terms"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"2300\" class=\"elementor elementor-2300\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ede196c e-flex e-con-boxed e-con e-parent\" data-id=\"ede196c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0cee61 elementor-widget elementor-widget-text-editor\" data-id=\"b0cee61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>T\u00e9rminos y condiciones<\/h2><p><strong>Actualizado por \u00faltima vez:<\/strong> 07\/05\/2026<\/p><p>These Terms and Conditions govern the use of the website <span style=\"color: #000000;\"><strong><a class=\"\" style=\"color: #000000;\" href=\"https:\/\/costaglam.com\/es\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.costaglam.com<\/a><\/strong> <\/span>and the booking and provision of beauty services by <strong>Costa Glam<\/strong>.<\/p><p>The website and services are operated by <strong>K&amp;M Beauty Room 2026 S.C.<\/strong>, CIF\/NIF: <strong>J26621276<\/strong>, trading under the commercial name <strong>Costa Glam<\/strong>.<\/p><h2>1. Company information<\/h2><p><strong>Owner:<\/strong> K&amp;M Beauty Room 2026 S.C.<br \/><strong>CIF\/NIF:<\/strong> J26621276<br \/><strong>Trading name:<\/strong> Costa Glam<br \/><strong>Website:<\/strong> <span style=\"color: #000000;\"><a class=\"\" style=\"color: #000000;\" href=\"https:\/\/costaglam.com\/es\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.costaglam.com<\/a><\/span><br \/><strong>Email:<\/strong> <span style=\"color: #000000;\"><a class=\"\" style=\"color: #000000;\" href=\"mailto:info@costaglam.com\" target=\"_blank\" rel=\"noopener noreferrer\">info@costaglam.com<\/a><\/span><br \/><strong>Direcci\u00f3n:<\/strong> Avenida Gamonal 10, Edificio Minerva, Benalm\u00e1dena, Spain<\/p><h2>2. Acceptance of these Terms<\/h2><p>By using the website, submitting a request or booking a service, the client confirms that they have read, understood and accepted these Terms.<\/p><p>If the client does not agree with these Terms, they should not use the website or book services.<\/p><h2>3. Salon services<\/h2><p>Costa Glam provides beauty and personal care services, including but not limited to:<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">manicure and pedicure;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">eyelash and eyebrow services;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">makeup;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">cavitation, facial lifting, vacuum massage, sauna and other beauty care treatments;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">hairdressing services;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">other services available on the website or in the salon.<\/span><\/p><p>Information about services on the website is provided for general information purposes. The final availability, duration and price of a service may depend on the client\u2019s condition, the complexity of the work, the specialist\u2019s schedule and other circumstances.<\/p><h2>4. Bookings<\/h2><p>Clients may book services through the website, by phone, messaging apps, social media or other available communication channels.<\/p><p>When booking, the client must provide accurate contact details, including name, phone number, email or other information necessary to confirm the appointment.<\/p><p>A booking is considered confirmed once it has been confirmed by the salon, the specialist, or successfully completed through the website booking system, where available.<\/p><h2>5. Exact appointment time<\/h2><p>The time stated in the booking is the <strong>exact start time<\/strong> of the service.<\/p><p>Clients must arrive on time. We recommend arriving a few minutes early to allow the service to start as scheduled.<\/p><p>Costa Glam respects the time of clients and specialists, therefore punctuality is an important condition of service.<\/p><h2>6. Late arrival<\/h2><p>If the client understands that they will not arrive on time, they must contact the specialist with whom the appointment was booked as soon as possible.<\/p><p>The client may contact the specialist by:<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">SMS;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">phone call;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">any other agreed communication channel.<\/span><\/p><p>In case of late arrival, Costa Glam or the specialist may:<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">reduce the service time;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">adjust the scope of the service;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">reschedule the appointment if possible;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">cancel the booking if the delay affects the schedule of other clients.<\/span><\/p><h2>7. Cancellation or rescheduling by the client<\/h2><p>The client may cancel or reschedule an appointment at least <strong>24 hours<\/strong> before the scheduled time.<\/p><p>To cancel or reschedule, the client must contact the specialist or Costa Glam.<\/p><p>If the client cancels less than 24 hours before the appointment, Costa Glam reserves the right not to refund any prepayment made, where applicable, or to apply other conditions previously communicated to the client.<\/p><h2>8. No-show<\/h2><p>If the client does not arrive at the scheduled time and does not notify the specialist or the salon, the booking may be <strong>cancelled<\/strong>.<\/p><p>If a booking is cancelled due to no-show, Costa Glam does not guarantee that a new appointment will be available on the same day.<\/p><p>If the client has made a prepayment for a service or package and fails to attend without notice, the prepayment may be retained as compensation for the reserved specialist\u2019s time.<\/p><h2>9. Service packages and 100% prepayment<\/h2><p>For certain services provided as a package, Costa Glam may require <strong>100% prepayment<\/strong>.<\/p><p>A package may include:<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">several different services;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">several procedures;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">multiple visits or sessions.<\/span><\/p><p>The specific conditions of each package, including included services, number of sessions, price, use conditions and validity period, will be communicated to the client before payment.<\/p><p>Prepayment confirms the booking and reserves the specialist\u2019s time.<\/p><p>If the client cannot attend a session included in a package, they must notify the salon or specialist at least <strong>24 hours<\/strong> in advance. In case of late cancellation or no-show, the relevant session may be considered used.<\/p><h2>10. Prices and payment<\/h2><p>Prices may be shown on the website, in the salon, in a price list or communicated by a specialist.<\/p><p>Costa Glam reserves the right to change prices. The final price may depend on the complexity of the service, the condition of the client\u2019s hair, nails, skin or eyelashes, and any additional materials or time required.<\/p><p>At the moment, the website does not provide online payment for standard bookings. Payment is made by a method agreed with the salon or specialist.<\/p><p>For certain service packages, 100% prepayment may be required by the method indicated by Costa Glam.<\/p><h2>11. Cancellation or rescheduling by the salon<\/h2><p>Costa Glam makes every effort to honour confirmed bookings. However, the salon reserves the right to cancel or reschedule a booking in case of:<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">specialist illness;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">technical issues;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">force majeure;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">scheduling errors;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">health or safety reasons preventing the service.<\/span><\/p><p>In such cases, the salon will try to offer the client an alternative appointment time.<\/p><h2>12. Health conditions and contraindications<\/h2><p>The client must inform the specialist in advance of any condition that may affect the safety or suitability of the service, including:<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">allergies;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">skin conditions;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">skin, nail or hair damage;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">pregnancy, where relevant to the treatment;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">medical contraindications;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">sensitivity to cosmetic products;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">previous adverse reactions to treatments.<\/span><\/p><p>Costa Glam may refuse to provide a service or suggest an alternative if there is a health or safety risk.<\/p><h2>13. Service results<\/h2><p>Costa Glam strives to provide high-quality services. However, results may vary depending on the client\u2019s individual characteristics.<\/p><p>Results may be affected by:<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">condition of hair, skin, nails or eyelashes;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">previous treatments;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">home care;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">compliance with aftercare instructions;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">individual body reactions.<\/span><\/p><p>The client is responsible for following the specialist\u2019s aftercare recommendations.<\/p><h2>14. Client conduct<\/h2><p>Clients must behave respectfully towards specialists, other clients and salon property.<\/p><p>Costa Glam may refuse service to a client who:<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">behaves aggressively or offensively;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">is under the influence of alcohol or drugs;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">disrupts the salon;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">creates a safety risk;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">refuses to follow reasonable instructions related to the service.<\/span><\/p><h2>15. Website use<\/h2><p>Clients must use the website only for lawful purposes.<\/p><p>It is prohibited to:<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">disrupt the website;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">submit false bookings;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">use the website for fraudulent purposes;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">copy website materials without permission;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">use Costa Glam content for commercial purposes without consent.<\/span><\/p><h2>16. Intellectual property<\/h2><p>All website materials, including text, photos, design, logos, work images and branding elements, belong to Costa Glam, K&amp;M Beauty Room 2026 S.C. or are used lawfully.<\/p><p>Copying or using these materials without permission is prohibited.<\/p><h2>17. Photos and work materials<\/h2><p>Costa Glam may publish photos of service results, the salon interior and work process.<\/p><p>Photos where a client can be identified will only be published with the client\u2019s consent, where required by law.<\/p><h2>18. Personal data<\/h2><p>Personal data is processed in accordance with Costa Glam\u2019s Privacy Policy available on the website.<\/p><p>For questions regarding personal data, clients may contact:<br \/><span style=\"color: #000000;\"><strong><a class=\"\" style=\"color: #000000;\" href=\"mailto:info@costaglam.com\" target=\"_blank\" rel=\"noopener noreferrer\">info@costaglam.com<\/a><\/strong><\/span><\/p><h2>19. Liability<\/h2><p>Costa Glam is not responsible for inability to provide a service or undesired results caused by:<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">incomplete or inaccurate information provided by the client;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">hidden contraindications;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">failure to follow specialist recommendations;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">late arrival;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">no-show;<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #800000;\">circumstances beyond the salon\u2019s control.<\/span><\/p><p>Nothing in these Terms limits consumer rights under Spanish or EU law.<\/p><h2>20. Complaints and contact<\/h2><p>Clients may send complaints, questions or feedback to:<\/p><p><span style=\"color: #000000;\"><strong><a class=\"\" style=\"color: #000000;\" href=\"mailto:info@costaglam.com\" target=\"_blank\" rel=\"noopener noreferrer\">info@costaglam.com<\/a><\/strong><\/span><\/p><p>Costa Glam will try to respond within a reasonable time.<\/p><h2>21. Changes to these Terms<\/h2><p>Costa Glam may update these Terms at any time. The current version will be published on <span style=\"color: #000000;\"><strong><a class=\"\" style=\"color: #000000;\" href=\"https:\/\/costaglam.com\/es\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.costaglam.com<\/a><\/strong>.<\/span><\/p><p>Continued use of the website or booking services after changes are published means acceptance of the updated Terms.<\/p><h2>22. Applicable law<\/h2><p>These Terms are governed by the laws of Spain.<\/p><p>Any disputes shall be resolved in accordance with Spanish law and applicable consumer protection regulations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions Last updated: 07\/05\/2026 These Terms and Conditions govern the use of the website www.costaglam.com and the booking and provision of beauty services by Costa Glam. The website and services are operated by K&amp;M Beauty Room 2026 S.C., CIF\/NIF: J26621276, trading under the commercial name Costa Glam. 1. Company information Owner: K&amp;M Beauty &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/costaglam.com\/es\/terms\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Terms&#8221;<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2300","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/costaglam.com\/es\/wp-json\/wp\/v2\/pages\/2300","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/costaglam.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/costaglam.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/costaglam.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/costaglam.com\/es\/wp-json\/wp\/v2\/comments?post=2300"}],"version-history":[{"count":10,"href":"https:\/\/costaglam.com\/es\/wp-json\/wp\/v2\/pages\/2300\/revisions"}],"predecessor-version":[{"id":2310,"href":"https:\/\/costaglam.com\/es\/wp-json\/wp\/v2\/pages\/2300\/revisions\/2310"}],"wp:attachment":[{"href":"https:\/\/costaglam.com\/es\/wp-json\/wp\/v2\/media?parent=2300"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}